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BigBank

UX Research | Digital Wireframes | User Testing | High-Fidelity Prototype

⁉️ What is BigBank?

PROJECT OVERVIEW

Background

BigBank is a small bank in Israel, which offers an online services of day-to-day actions in the bank, such as transfer money, check transaction history and order a credit card.

PRODUCT & UI/UX DESIGNER

My role

Product & UI/UX Designer - UX research, paper & digital wireframes, low-fidelity prototype, test low-fidelity prototype, high-fidelity prototype and test again.

THE BEGINNING

Problem

BigBank’s clients are struggling getting to the bank and manage things like credit cards or their own account. It takes time and frustrations to do so - nothing is online yet.

THE BEGINNING

Solution

Create a fully responsive website for BigBank’s clients. The user will login and begin manage his account by his own. He also has a live support with a banker if needed.

💫 Design process

🔍 Who is the user? What he wants?

💞 EMPATHIZE

Research findings