top of page
Sapling logo

Sapling

UX Research | Digital Wireframes | High-Fidelity Prototype | User Testing

⁉️ What is Sapling?

PROJECT OVERVIEW

Background

Sapling aimed to enhance school security nationwide by deploying state-of-the-art security systems manufactured by I2D, an industrial design studio. To facilitate the installation process, a customized app was developed to assist Sapling's technicians in deploying these crucial safety measures efficiently.

PRODUCT & UI/UX DESIGNER

My role

As the lead product designer, I was responsible for designing a streamlined mobile app for Sapling's technicians. My role encompassed the entire design process, from research to implementation to testing.

THE BEGINNING

Problem

Sapling's technicians faced significant challenges during installations, including fragmented communication channels, limited access to vital data, and inefficient workflow procedures. These hurdles resulted in delays and operational inefficiencies.

THE BEGINNING

Solution

Through comprehensive user research and innovative strategies, we developed a specialized mobile application tailored to Sapling's requirements. This solution revolutionized how technicians interacted with the installation process, addressing their challenges effectively.

Sapling mobile mockup

💫 Design process

🔍 Who is the user? What he wants?

💞 EMPATHIZE

Research findings